Shipping policy

SAMUEL KING WX INC, operating as SamKing
Effective for orders placed on samking.shop

1. Overview
All SamKing orders are fulfilled and shipped from the United States. Shipping cost, processing time, and transit time on this page are the times shown at checkout. If checkout and this page differ, checkout controls that order.

2. Shipping cost

  • $80.00 USD or more: standard shipping is free.
  • Under $80.00 USD: standard shipping is $5.99 USD.

The $80 threshold is the merchandise subtotal after discounts and before tax. Shipping fees and tax are not counted toward the threshold. A gift card or store credit applied at checkout does not reduce the merchandise subtotal used for this calculation. The amount due is shown in USD before you pay.

3. Business days and cutoff
A business day is Monday through Friday, excluding U.S. federal holidays.

  • Cutoff: 5:00 p.m. Eastern Time.
  • Paid before 5:00 p.m. ET on a business day: processing starts that day.
  • Paid after 5:00 p.m. ET, or on a weekend or federal holiday: processing starts the next business day.
    Customer service hours are 9:00 a.m.–5:00 p.m. ET, Monday–Friday. Email: service@samking.shop.

4. Processing time
Processing is 1–3 business days. This is the time to confirm payment, pick the items, pack the order, and tender it to the carrier. Processing is not transit time. An order is not shipped when the confirmation email is sent. It is shipped when the carrier accepts the package.

5. Carrier
Standard service is USPS Ground Advantage or UPS Ground. SamKing selects the carrier at fulfillment based on destination and package size. You cannot choose the carrier at checkout. We do not ship by freight, same-day courier, or international post.

6. Transit time
After the carrier accepts the package, standard transit is 4–7 business days within the delivery area below.
A planning range from payment to delivery is 1–3 business days of processing plus 4–7 business days in transit. These are estimates. They are not guaranteed delivery dates. Weather, peak volume, a carrier exception, or an incomplete address can add time. We do not offer expedited, 2-day, overnight, or Saturday-guarantee service.

7. Tracking
When the label is created and the carrier accepts the package, a shipping confirmation with a tracking number is sent to the email on the order. The first scan can take up to 24 hours. Until that scan, the status may show label created.

8. Delivery area
We deliver only to a physical street address in:

  • The 48 contiguous United States
  • Washington, D.C.

The address must be one USPS or UPS can deliver to. We ship to one address per order.

9. Locations we do not serve
We do not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. Virgin Islands
  • Guam
  • American Samoa
  • Northern Mariana Islands
  • APO, FPO, and DPO addresses
  • P.O. Boxes and APO-style postal boxes
  • Marshall Islands, Federated States of Micronesia, and Palau
  • Any country or territory outside the United States

An order to an excluded address will not be completed. If one is placed, it is canceled and refunded to the original payment method. We do not reroute that order to a forwarder.

10. Address accuracy
You are responsible for the ship-to name, street, apartment or unit number, city, state, and ZIP code. An address change can be requested only before the carrier has accepted the package. Email service@samking.shop with the order number. After acceptance, the address cannot be changed by SamKing. A package returned for a bad address, refusal, or failed attempt can be resent only after a new shipping charge is paid. A carrier scan of “delivered” ends our delivery obligation for that shipment.

11. Split shipments
If an item is delayed, we may ship available items first. The original shipping charge is not collected twice for that split. You will receive a tracking number for each package.

12. Risk of loss
Title and risk of loss pass to you when the carrier marks the package delivered to the address on the order. A claim for a missing delivery must include the order number and be sent to service@samking.shop.

13. Lost packages
If tracking has no new scan for 7 business days after the carrier accepted the package, email service@samking.shop. We will open a trace with USPS or UPS. A refund or replacement is issued only after the carrier confirms the package is lost. A delay is not, by itself, a lost package.

14. Returns
Returned goods are accepted only when shipped from a U.S. address to our U.S. return location. We do not accept a return posted from outside the United States. The return window, item condition, and who pays return postage are in the Return Policy, not in this Shipping Policy.

15. Contact
SAMUEL KING WX INC
120 S Washington St
Evans City, PA 16033
United States
service@samking.shop